Vaske Gjino, Assistant Chief Development Officer
The priorities of Business & Community Development, a division of Economic Development, include:
- Promotion of private enterprises through financial and site search assistance.
- Outreach to key property owners to encourage and support revitalizing opportunities for land redevelopment.
- Improving connections between and among the City's many economic generators.
- Connecting entrepreneurs and property owners with public financing opportunities.
- Providing advocacy and supportive services to Worcester-based businesses.
The City of Worcester stands ready to assist in all elements of the business and community development process, including identifying sites, securing the required local and state permitting and providing support through various business assistance tools.
Permits & Licensing
Small businesses vary widely - permits necessary to open a restaurant are different from those of a flower shop or an auto body shop. We want to make sure that you are able to navigate the system efficiently to secure the permits necessary for your unique business. Also be aware that it may be necessary to apply for permits/licenses from multiple city departments. You will find the various permits related to business operations in the city in the departments below.
Fire Prevention Housing & Health Inspections License Commission Police

Pre-Development Consultations
Interdepartmental Review Team meetings are offered free of charge and are designed to assist developers and land owners in the pre-development stages of potential and proposed projects with questions relating to permitting processes, zoning compliance, engineering standards and land use policy considerations.
Start a Business
Whether you are starting a business or already have an established business, the staff of the Economic Development Office are ready to offer innovative municipal support for business development or discuss any issues or questions you may have about the City.
Start a Business
Learn about the services the City can provide to help start a business in Worcester.
Watch Now!

Diverse Business Directory
This directory helps you discover businesses in Worcester that are owned by a broad spectrum of people, such as those with disabilities, veteran status, women, LGBTQIAs, minorities or New Americans.
Contact Information
Address
Business and Community Development
City Hall 4th Floor
455 Main Street
Worcester, MA 01608
Contact
Phone: 508-799-1400
Fax: 508-799-1406
Email Us
Hours
Monday - Friday
8:30 a.m. - 5 p.m.