Vacant, Assistant Commissioner
Richard S. Fields, Director
The Streets Division of DPW&P is responsible for winter snow plowing operations, street sweeping, the abandoned vehicle program, traffic signs maintenance, pavement marking, street resurfacing, long patch and pothole repairs, streetscape, and more.
Worcester 311 Requests
- To request services or report problems, call 311 or submit your request online through Worcester 311.

Spring Street Sweeping Program
The annual Spring Street Sweeping program typically starts the first week in April and takes 6 to 8 weeks to complete. DPW&P sweeps arterial streets Monday - Friday overnight, and residential streets from Monday - Friday during the day.

Fall Leaf Collection Program
The annual Fall Leaf Collection program typically starts the first week in November and takes 4 to 5 weeks to complete, depending on the weather.

Winter Weather
Our goal during a winter storm is to keep streets open, essential traffic moving, return streets to safe traveling conditions, and keep the city as safe and operable as possible. Learn more about snow removal for private and public properties, snow plowing and winter parking rules and notices.
Graffiti Abatement Program
Graffiti not only makes our residential neighborhoods and business districts look unattractive, it affects property values, business sales and our community's image.
Tips to Help Prevent Graffiti:
- Report all incidents of graffiti damage to your property to Worcester 311. Reporting is important because it may be possible to identify patterns through accumulated reports, helping the Police Department deal with the problem.
- Keep an eye out for suspicious behavior. Pay special attention to individuals or groups that are loitering. If it appears they are about to apply graffiti, call 911.
- Improve lighting on your property. If graffiti is a problem in your alley, consider installing motion detector lights on your garage.
- Plant shrubs and vines or make a fence barrier in areas that are graffiti-prone.
- Inspect your property weekly.
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